Misleading

Ok, I havent been able to add or track nutrients with specific foods since app was updated last week. I emailed support twice before getting a reply and they clarified that this feature is now only with pro, which is subscription based. It used to be free. Its a great app and I understand the need to pay for services. My feedback would be that a one time fee for a basic version where you can still use the food diary and nutrient tracking functions would feel a lot more affordable than paying monthly forever. For those of us loyal users that had more functionality previously, it would have been courteous to at least inform us that features were going to be taken away. I may upgrade to pro but am hesitant due to the lack of communication and customer support. The customer service side of the app could use some work. The email I received said it was only a two person team maintaining the app but if they want to be in business, good customer service is pretty crucial.

Dorotheabrook about Wholesome - Healthy eating